Highlights:
- SAP is adding more AI agents to the assistant as part of an effort to increase its usefulness. These are specific machine learning instruments, each tailored to a certain set of applications.
- According to SAP, Joule will allow financial professionals more swiftly pay their company’s expenses and update the ledger in which accounting records are kept.
SAP SE launched the latest version of its Joule AI assistant that ships with most of its other business applications.
Additionally, the business is modernizing the developer tools that users utilize to add unique features to its software.
Joule, which was introduced in September of last year, may give employees instructions on how to use SAP apps. For instance, a financial analyst would inquire about the assistant’s method for creating revenue projections. To save consumers the trouble of going through the data by hand, Joule can also respond to inquiries regarding the documents that a business maintains in a SAP application.
The software developer announced that Joule will now handle 80% of the most common business operations that users of its apps complete. SAP is adding more AI agents to the assistant as part of an effort to increase its usefulness. These are specific machine learning instruments, each tailored to a certain set of applications.
SAP claims that the new agents can facilitate scenarios in which a party to a transaction wants to contest a particular detail. If a consumer claims to have been billed twice, Joule’s agents can automate some of the effort required in verifying the accusation. Additionally, SAP promises to make handling other transaction errors—like missing credits—easier.
Other financial chores will also be simplified, according to the new agents. According to SAP, Joule will allow financial professionals more swiftly pay their company’s expenses and update the ledger in which accounting records are kept. Moreover, such accounting records should contain less inaccuracies because of the enhanced AI capabilities.
The Joule enhancement is a segment of a broader AI update for SAP’s application suite. The business is also enhancing SAP Generative AI Hub, a software component that underlies Joule and several of its machine learning products. With the later update, users will have access to three new large language models that are available as open source: Mistral Large 2, Llama 3.1 70B, and Mistral Codestral, specifically designed for programming jobs.
The business hopes to follow up the changes by introducing a tool called the SAP Knowledge Graph early next year. Businesses will be able to connect relevant data points, like transactions involving the same client, with one another. By organizing business records this way, Joule and other AI tools will find them easier to comprehend, which should enhance the promptness of their responses.
SAP is bringing out new functionality for developers in cooperation. The updates will be accessible in SAP Build, a set of resources that clients can utilize to add unique functionality to the business’s apps.
To make developers’ jobs easier, generative AI is being added to the toolkit to provide code snippet explanations in natural language. The process of locating content in SAP’s product documentation will be accelerated by an additional new function. According to the SAP, the features will make it easy for development teams to enhance its apps using the Java and JavaScript programming languages.