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Whitepapers

Unlocking AI’s Potential: Challenges and Opportunities for Data Leaders

unlocking ai’s potential: challenges and opportunities for data leaders

Published By: Research Desk Released: Feb 21, 2024
Based on an in-depth industry study conducted by AHEAD in partnership with CDO Magazine, this report highlights the varying priorities, strategies, and concerns within the C-suite of organizations reg...
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Transforming Procurement With AI: Opportunities, Challenges, and Best Practices

transforming procurement with ai: opportunities, challenges, and best practices

Published By: Research Desk Released: Feb 08, 2024
Procurement leaders have been cautiously intrigued by the potential of Artificial Intelligence (AI) in recent years. While the subject was fascinating, it still seemed faroff and futuristic. However, ...
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AI, Automation, and the Strategic CAO

ai, automation, and the strategic cao

Published By: Research Desk Released: Dec 27, 2023
This webinar explores how intelligent processes in accounting can transform the role of CAOs and empower them to drive strategic transformation....
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An introduction to AI in customer service

an introduction to ai in customer service

Published By: Research Desk Released: Nov 21, 2023
Artificial intelligence (AI) adoption has risen dramatically in the customer service industry over the last few years. But many contact centers have yet to implement AI. In this ebook, we give an intr...
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5 ways AI can transform your customer experience

5 ways ai can transform your customer experience

Published By: Research Desk Released: Nov 21, 2023
AI has become a sophisticated tool to enhance both agent and customer experiences. Learn the top ways that AI is transforming how businesses deliver customer service in our new ebook....
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CISO Guide to Generative AI Attacks

ciso guide to generative ai attacks

Published By: Research Desk Released: Nov 15, 2023
Generative AI is all the rage, and for good reason. What used to take hours can now be done in minutes, and what used to take minutes can be done in seconds. Which is great for productivity in the rig...
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10 reasons to hire a customer-led voice assistant

10 reasons to hire a customer-led voice assistant

Published By: Research Desk Released: Nov 09, 2023
In an effort to create frictionless customer experiences, companies have invested significantly in digital transformation for customer self-service. These investments include FAQ web pages, chatbots, ...
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10 reasons to hire a customer-led voice assistant

10 reasons to hire a customer-led voice assistant

Published By: Research Desk Released: Nov 09, 2023
In an effort to create frictionless customer experiences, companies have invested significantly in digital transformation for customer self-service. These investments include FAQ web pages, chatbots, ...
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The definitive buying guide for contact center heroes

the definitive buying guide for contact center heroes

Published By: Research Desk Released: Nov 09, 2023
It’s always been a challenge for contact center leaders to hire and retain the right people to ensure every customer call is answered in a timely manner. But times are changing and a new generati...
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CFO’s Guide to AI

cfo’s guide to ai

Published By: Research Desk Released: Oct 31, 2023
We asked ChatGPT, “Can you tell me 5 things to watch out for when accounting for intercompany transactions?” and followed up with “What steps should I take to ensure my company is ASC 842 compli...
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