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Search Results for: AI-powered chatbots

Five9 Updates Virtual Agents with Generative AI and NLP Integration

Five9 Updates Virtual Agents with Generative AI and NLP Integration

  Insights Desk   Nov 14, 2024
Highlights: According to Five9, the descriptive architecture of its new AI Agents greatly lowers the cost and complexity of enabling consumer self-service. Th
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AI Adoption Framework: Key Components for Effective Implementation

AI Adoption Framework: Key Components for Effective Implementation

  Insights Desk   Oct 10, 2024
Highlights: AI efficiently leverages time and resources by automating everyday tasks, including customer service, IT suppor
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Decagon Raises USD 35 M to Revolutionize Customer Service

Decagon Raises USD 35 M to Revolutionize Customer Service

  Insights Desk   Jun 19, 2024
Highlights: Decagon claims to have built a robust generative AI platform for creating customer service agents that closely
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AI Use Cases – Innovations for Business Success

AI Use Cases – Innovations for Business Success

  Insights Desk   May 10, 2024
Highlights: Many of the most impactful AI tools for businesses aren’t standalone products; they’re seamlessly integrate
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AI in Customer Service – Revealing Common Applications

AI in Customer Service – Revealing Common Applications

  Insights Desk   Feb 27, 2024
Highlights: Chatbots and AI in customer services are invaluable complements to human customer service agents, offering roun
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Kore.ai Secures USD 150M Funding for Market Expansion

Kore.ai Secures USD 150M Funding for Market Expansion

  Insights Desk   Jan 31, 2024
Highlights: ai provides an enterprise-grade no-code platform that enables companies of all sizes to deliver AI-powered busi
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Voiceflow, a Conversational Chatbot Platform, Raises USD 15M

Voiceflow, a Conversational Chatbot Platform, Raises USD 15M

  Insights Desk   Aug 16, 2023
Highlights: The company has now received USD 35 million, increasing its valuation by 50% from its previous round in July 2
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New Funding Helps Inworld AI Reach USD 500M Valuation

New Funding Helps Inworld AI Reach USD 500M Valuation

  Insights Desk   Aug 03, 2023
Highlights: The Character Engine of Inworld employs the power of generative AI to generate fully-fleshed personalities for
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AI21 Labs Unveils a Plug-and-play Tool that Resolves AI Hallucinations

AI21 Labs Unveils a Plug-and-play Tool that Resolves AI Hallucinations

  Insights Desk   Jul 20, 2023
Highlights: By integrating Contextual Answers into digital assets, the efficiency and accuracy of information queries can b
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The Role of Generative AI in Shaping the Modern Workplace

The Role of Generative AI in Shaping the Modern Workplace

  Insights Desk   Jun 26, 2023
Highlights: Generative AI empowers computers to analyze and interpret data and create fresh and innovative content, models,
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