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Whitepapers

Unleashing the Power of AI and Super Agents to Transform Customer Experience

unleashing the power of ai and super agents to transform customer experience

Published By: Research Desk Released: Feb 15, 2022
While some people may fear AI will replace humans, the fact is that there will always be interactions that require the empathy and intuitive problem-solving skills of an agent.  What’s inside: ...
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What is Conversational AI?

what is conversational ai?

Published By: Research Desk Released: Feb 14, 2022
Educating yourself about conversational AI, terminology and best practices is the first step towards creating exceptional customer experiences. Our Conversational AI hub provides knowledge and insight...
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Everest Group PEAK Matrix® for Conversational AI Technology Vendors 2021

everest group peak matrix® for conversational ai technology vendors 2021

Published By: Research Desk Released: Feb 14, 2022
[24]7.ai, Inc., a recognized leader in Omnichannel conversational AI and contact center services, announced today that Everest Group has positioned the organization in the Leader section of the PEAK M...
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