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Whitepapers

Broadcom Case Study

broadcom case study

Published By: Research Desk Released: May 21, 2020
A few years ago, Broadcom set out a vision to improve the helpdesk experience for its employees, save time, and reduce the volume of work by automating tasks with AI. In a matter of weeks, Broa...
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Autodesk Case Study

autodesk case study

Published By: Research Desk Released: May 21, 2020
Autodesk was looking for a machine learning system to resolve IT support issues without the need for IT support staff to get involved, so 9,000 employees could spend less time waiting for IT to fix is...
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Autodesk HelpBot: Quick Answers Bring Quick Adoption

autodesk helpbot: quick answers bring quick adoption

Published By: Research Desk Released: Sep 23, 2019
Autodesk was looking for a machine learning system to resolve IT support issues without the need for IT support staff to get involved, so 9,000 employees could spend less time waiting for IT to fix is...
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