AI Whitepapers

a practical guide to ai in the contact center

Sponsored by: Five9 Published By: Research Desk Released: Sep 23, 2019

Are you interested in how artificial intelligence (AI) might impact your contact center? The hype cycle for AI is nearing its peak. But before you rush to deploy an AI tool, let’s separate fact f...

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the 2019 state of artificial intelligence in talent acquisition

Sponsored by: Oracle Published By: Research Desk Released: Sep 12, 2019

HR professionals say AI will vastly improve talent acquisition. By analyzing huge amounts of data, resumes, and applications, AI can free up valuable time for HR to focus on candidates they most want ...

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security gets smart with ai

Sponsored by: Cylance Published By: Research Desk Released: Aug 12, 2019

The concept of artificial intelligence (AI) has been with us since the term was coined for the Dartmouth Summer Research Project on Artificial Intelligence in 1956. Today, while general AI strives for...

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making ai responsible—and effective

Sponsored by: Cognizant Published By: Research Desk Released: Aug 06, 2019

To bring AI into the business mainstream, companies need to complement their technology advances with a focus on governance that drives ethics and trust. Our latest research findings suggest that, wi...

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banking on ai

Sponsored by: Microsoft Published By: Research Desk Released: Jul 17, 2019

Learn how the use of artificial intelligence (AI) technologies is changing the way you do business in banking and capital markets. Read the Banking on AI e-book and discover how AI will continue to af...

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putting ai to work for audience segmentation

Sponsored by: Here technologies Published By: Research Desk Released: Jun 05, 2019

Have a conversation with anyone about how the changing nature of technology is affecting our world, and artificial intelligence (AI) will invariably come up. It has the potential to change all industr...

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security gets smart with ai

Sponsored by: Cylance Published By: Research Desk Released: May 13, 2019

The concept of artificial intelligence (AI) has been with us since the term was coined for the Dartmouth Summer Research Project on Artificial Intelligence in 1956. Today, while general AI strives for...

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happy retirement, disaster recovery business continuity is coming of age

Sponsored by: Purestorage Published By: Research Desk Released: May 08, 2019

At no other time has data played such a crucial role in the success of our commercial sector, and no more so than in financial services. We can see this powerfully illustrated when we pause to conside...

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5 ways to optimize retail operations with ai

Sponsored by: Microsoft Published By: Research Desk Released: May 03, 2019

Retail businesses have a long history of collecting data, but an intelligent, connected AI platform can turn your data into proactive and predictive insights that can help transform your business. Fin...

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dell emc ready solutions for ai, machine and deep learning

Sponsored by: Dell + nvidia + intel Published By: Research Desk Released: Mar 14, 2019

Artificial intelligence (AI) and its supporting computing models — machine and deep learning — are decades-old technologies that are just now beginning to take off. Whatever your industry vertical...

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