Intelligent automation is dramatically changing the way businesses operate—and the way humans collaborate with technology. It is helping organizations create new personalized products and services, improve operations, reduce costs, and elevate efficiency.
Coupled with the greater Internet of Things (IoT) ecosystem, intelligent machines can even learn from other connected devices to cyclically improve their actions.
The results of a recent IBM Institute for Business Value (IBV) study show that intelligent automation is moving toward the mainstream, and that executives are recognizing its potential to provide ongoing value. Seventy-six percent of respondents agree that increasing automation will have a positive impact on operational efficiency.
This report explores how far along organizations are in deploying intelligent automation and in developing plans and strategies for its adoption, and provides concrete recommendations for moving forward.